Terms and Conditions
General Terms and Conditions for Events of dentesthetics digital lab & academy GmbH
Last updated: September 2024
§1 Scope of Application
1) These General Terms and Conditions shall apply to the agreement (hereinafter referred to as the "Event Agreement") for the booking of seminars, courses, conferences, or lectures (hereinafter referred to as "Events") between dentesthetics digital lab + academy GmbH, located at Bismarckallee 9, 79098 Freiburg (hereinafter referred to as the "Provider") and you (hereinafter also referred to as the "Customer").
2) Any General Terms and Conditions of the Customer that deviate from these General Terms and Conditions shall not apply.
§2 Registration, Conclusion of Agreement, Duration
1) The Customer can book an event via email, through the provider's website, by fax, or by post. This booking shall be binding for the Customer for 14 calendar days from when the Provider receives notice of the booking (“Binding Period of the Booking”).
2) The Event Agreement between the Customer and the Provider shall be conluded when the Customer receives the Provider's confirmation of the booking ("Booking Confirmation") within the Binding Period of the Booking. Should the Customer only receive the Booking Confirmation after the Binding Period of the Agreement, this shall be deemed to be a new offer from the Provider to enter into the Event Agreement, which will then become binding for the Provider for 14 days after the Customer has received this offer.
3) The Event Agreement begins upon its conclusion and ends on the last day of the Event.
§3 Services to be rendered by the Provider
1) The scope of services to be rendered by the Provider is outlined in the description of services for the Event. Unless otherwise explicitly agreed, the Provider shall not be responsible for the Customer achieving any success it intended to achieve with the Event, for example admission to an examination or even the passing of such an examination, regardless of the type thereof.
2) The Events shall be prepared and carried out by instructors. The Organiser shall not be responsible for the currentness, quality or completeness of event documentation or content provided by the instructors during the Event.
3) Any changes to individual courses or deviations from the content agreed in the Event Agreement shall be permitted provided that these are not material and do not impair the overall nature of the Event booked.
4) The Organiser reserves the right to use different instructors to those announced if needed (e.g. in the event of illness or an accident) and to make any necessary changes to the Event programme, while preserving the overall nature of the Event.
5) Should it not be possible to carry out the Event owing to reasons of force majeure, an instructor being unable to attend and it not being possible to find a substitute instructor, disruptions at the Event venue or too few participants, the Participant shall be notified thereof immediately and any participation fees already paid by him or her (Section 4) shall be reimbursed without delay.
§4 Due Date, Payment
1) The participation fee or lecture honorarium is due 7 days after receiving the invoice. Non-participation in the Event shall not release the Participant from his or her obligation to pay the participation fee. Sections 5 and 11 of these General Terms and Conditions shall remain unaffected.
2) The booking becomes binding upon receipt of the participation fee or lecture honorarium.
3) Payments for events offered by the Provider are to be made exclusively to the following bank account:
Bank: Volksbank Freiburg
IBAN: DE89 6809 0000 0045 1334 00
BIC: GENODE61FR1
§5 Cancellation
For events at dentesthetics academy in Bismarckallee 9, 79098 Freiburg shall apply:
1) The Customer can withdraw from the Event Agreement according to the following provisions:
a. Free of charge 14 days after conslusion, if any, less any transfer fees.
b. From the 15th day after conclusion of the contract until 8 weeks before the start of the event, 90% of the total amount will be refunded, less any transfer fees.
c. Cancellation free of charge is not possible from 8 weeks before the start of the event. The Customer has the option to designate a substitute.
2) The Provider can withdraw from the Event Agreement if:
a. The minimum number of customers is not reached,
b. Due to force majeure (e.g., war or strike), it is impossible for the Provider to carry out the event as planned, or
c. Other reasons beyond the Provider's control make it impossible to conduct the event (e.g., unavailability of the speaker without the possibility of providing a replacement).
3) In any case of withdrawal according to §5 Clause 2, the Provider promptly refunds any participation fees already paid by the Customer. Further liability and damage claims that do not concern injury to life, body, or health are excluded, provided that the Provider is not to be charged with intent or gross negligence in the event of the Provider's withdrawal according to §5 Clause 2.
4) Any declaration of withdrawal, whether made by the Provider or the Customer, must be in written form to be effective.
5) The right to terminate for cause remains unaffected. The same applies to the rights under §11.
For external events outside dentesthetics academy where the Provider is booked as a Speaker shall apply:
6) The Customer can withdraw from the Event Agreement according to the following provisions if:
a. Due to force majeure (e.g., war or strike), it is impossible for the Customer to conduct the lecture as planned, or
b. Other reasons beyond the Customer's control make it impossible for the Customer to deliver the lecture.
7) The Provider can withdraw from the Event Agreement if:
a. Due to force majeure (e.g., war or strike), it is impossible for the Provider to carry out the event as planned, or
b. Other reasons beyond the Provider's control make it impossible for the Provider to conduct the event (e.g., unavailability of the speaker without the possibility of providing a replacement).
8) In any case of withdrawal according to §5 Clauses 6 and 7, the Provider promptly refunds already paid lecture honoraria, minus travel expenses that have already been incurred. Further liability and damage claims that do not concern injury to life, body, or health are excluded, provided that the Provider is not to be charged with intent or gross negligence in the event of the Provider's withdrawal according to §5 Clause 7.
9) Any declaration of withdrawal, whether made by the Provider or the Customer, must be in written form to be effective.
10) The right to terminate the Agreement for good cause shall remain unaffected. The same shall apply to the rights set out under §11 below.
§6 Copyright
All conference materials and content of any electronic data carriers or similar provided by the Provider are protected by copyright.
The Customer is granted a simple, non-transferable right of use for personal purposes only. Customers and third parties are expressly prohibited from modifying the conference materials, in whole or in part, in terms of content or editorial, copying them for third parties, making them publicly accessible on the Internet or other networks, selling them, or using them for any other commercial purposes. Any copyright notices, trademarks, or trademarks must not be removed.
§7 Liability
Unless otherwise specified below, liability for all damages caused by dentesthetics digital lab + academy GmbH, its employees, representatives, or agents is excluded. The aforementioned limitation of liability does not apply if the cause of the damage is based on intent or gross negligence.
The Provider is not liable, in particular, for items brought by the Customer (clothing, training materials, valuables, etc.).
§8 Offsetting, rights of retention
1) The Participant may only offset claims of the Organiser with counterclaims that are undisputed or have been legally established.
2) The Participant’s rights of retention shall be excluded if based on a Agreementual relationship other than the Event Agreement.
§9 Data Protection
The Provider informs the Customer about the protection and processing of personal data in a separate privacy statement, which can be viewed at dentesthetics.com.
§10 Creation of Visual Material During the Event
If audio and visual recordings are made during the event, they may also capture the Customer. At the beginning of the event, the Customer will be separately and expressly informed of this, if the event takes place at dentesthetics academy in Bismarckallee 9, 79098 Freiburg.
If the Customer does not object, the Customer expressly agrees that audio and visual recordings may be reproduced, distributed, and made publicly accessible, provided this does not compromise the personal interests of the Customer.
The Customer has the right to revoke this consent at any time with effect for the future. The revocation does not affect the legality of recordings and publications made until the revocation. The revocation can be made orally on-site at the event, by phone, or by email and does not require justification.
§11 Applicable Law, Jurisdiction, Place of Performance
1) German law applies.
2) The place of performance and fulfillment is the respective venue of the event.
3) The place of jurisdiction for all disputes arising from the Event Agreement between the Customer and the Provider is Freiburg.
Dr. Sebastjan Varljen (CEO & Founder)
Dr. Stefan Scholz (CEO & Founder)